Privacy
Policy

Information We Collect

We may collect information that you voluntarily provide when you visit our website, contact us, schedule services, participate in training programs, communicate with us, or otherwise interact with Glitch Empire LLC.

Personal Information

• Name
• Email address
• Phone number
• Mailing or physical address
• Appointment and scheduling information
• Service or training inquiries
• Payment information when applicable
• SMS consent and opt-in records
• Communications and messages you send to us
• Other information you voluntarily provide

Non-Personal Information

• IP address
• Browser type
• Device information
• Operating system
• Website usage information
• Cookies and similar technologies
• Analytics information

How We Use Your Information

We may use information we collect for legitimate business and service-related purposes, including:

• Responding to inquiries and requests
• Scheduling and managing appointments
• Providing coaching and training services
• Providing sponsorship and brand partnership services
• Processing transactions and payments
• Sending appointment confirmations and reminders
• Sending service-related communications
• Sending SMS messages when you have expressly opted in
• Providing customer support
• Improving our website and services
• Maintaining records of communications and consent
• Preventing fraud, abuse, and unauthorized activity
• Complying with applicable legal obligations

SMS Messaging & Compliance

If you voluntarily opt in to receive text messages from Glitch Empire LLC, you agree that we may send messages related to the services and communications for which you provided consent.

• You will receive SMS messages only after providing appropriate consent.
• Messages may include appointment confirmations, reminders, scheduling information, customer support communications, and other service-related messages.
• Message frequency may vary.
• Message and data rates may apply depending on your mobile carrier and plan.
• Reply STOP to unsubscribe from SMS messages.
• Reply HELP for assistance.
• You may withdraw your SMS consent at any time.

Your mobile phone number and SMS opt-in information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

SMS service providers may process information solely as necessary to transmit and deliver messages on our behalf.

Information Sharing & Disclosure

We do not sell or rent your personal information.

We may share limited information with trusted service providers when necessary to operate our business and provide requested services.

These providers may assist with:

• Website hosting
• Scheduling
• Payment processing
• Customer communication
• SMS delivery
• Analytics
• Website functionality

These service providers may only access information reasonably necessary to perform their services.

We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect our rights, property, users, or business.

SMS opt-in information will not be shared with third parties or affiliates for marketing purposes.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Cookies & Tracking Technologies

Our website may use cookies, analytics tools, pixels, or similar technologies to:

• Analyze website traffic
• Understand website usage
• Remember preferences
• Improve website functionality
• Monitor website performance
• Measure marketing or advertising effectiveness

You may be able to control cookies through your browser settings.

Your Rights & Choices

Depending on applicable law, you may have the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent where applicable
• Opt out of marketing communications
• Unsubscribe from SMS messages by replying STOP
• Request information regarding how your information is processed

To make a privacy-related request, contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites, social media platforms, services, or other external websites.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal information.

Children's Privacy

Our website and services are not intended for children under the age of 18.

We do not knowingly collect personal information from children under 18 without appropriate authorization.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, services, technology, or legal requirements.

When we make changes, the updated policy will be posted on this page with a revised effective date.

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